Website Hosting, Support & Maintenance
At Matrix, we don’t just design and develop websites. We host, protect, maintain and grow them.
Hosting You Can Rely On
- High‑performance, scalable infrastructure
- Built‑in security and threat detection that can be tailored to your needs
- Daily backups, easy restores, and staging environments to test major updates
- SOC 2 Type II and ISO 27001:2022 certifications
- Network-level WAF protection blocks common exploits like SQL injection and XSS
- Global CDN for faster load times
- Automatic WordPress core updates
- Real-time DDoS mitigation and rapid patching of zero-day threats
Security & Peace of Mind
With our security features combined with proactive threat detection, your site is protected against all forms of malware, vulnerabilities, and brute‑force attacks.
With 24/7 monitoring and 99.99% uptime....
...And if something does go wrong? You’re not dealing with a faceless ticketing system.
You’re dealing with us.
Ongoing Support That Actually Supports You
Amends and new content
Whether it’s adding blog posts, updating product info, or creating entirely new sections, we handle it quickly and accurately. Small changes or bigger updates, we ensure your site stays fresh and aligned with your brand.
Bug fixes and technical issues
We’re not just web developers who disappear after launch — we’re a long-term partner for your website. From broken links to display glitches, we resolve problems fast so your site performs reliably.
Training and guidance
Want to manage parts of your site yourself? We provide training sessions and easy-to-follow guides.
Performance optimisation
We monitor your site to make sure it’s fast, responsive, and ready for visitors.
Flexible Support Packages
Every business is different, so our support packages are too. From light‑touch maintenance to fully managed, ongoing development support, we’ll tailor a solution that fits your needs and grows with you.
Whether it’s a single update or a structured long-term plan, we act as an extension of your team, not just a supplier.
Your website isn’t static, and neither is our support.
Ready to talk?
Get in touch to discuss hosting, support and ongoing care for your website.
